Privacy Policy

Personal Information We Collect

Information you provide to us

• Contact information, such as your name, email address, and phone number
• Account information, such as your username and password
• Payment information, such as your payment card details (processed securely by our payment processor)
• Social media connections, when you connect your social media accounts to our platform
• Content you create such as posts, campaigns, and media you upload to schedule or manage
• Communications, such as when you contact us for support

Information we collect automatically

• Device and browser information, such as your IP address, browser type, and operating system
• Usage information, such as the features you use and how you interact with our platform
• Analytics data sfrom your connected social media accounts to show campaign performance

How We Use Personal Information

We use your personal information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and questions and provide customer service
• Schedule and publish your content to social media platforms
• Provide analytics and insights about your social media performance
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents and fraudulent transactions
• Comply with legal obligations

How We Share Personal Information

We may share your personal information in the following situations:

• With your consent. We may share your personal information when you give us explicit permission to do so.
• With social media platforms. We share necessary information to publish your content and retrieve analytics from platforms you've connected.
• With service providers. We share information with vendors who help us provide our services, such as payment processors and hosting providers.
• For legal reasons. We may share information to comply with laws, regulations, legal processes, or governmental requests.
• Business transfers. We may share information in connection with a merger, sale, or acquisition of all or a portion of our business.

Your Choices

• Access or update your information. You can review and update your account information by logging into your account.
• Opt out of marketing communications. You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any marketing email.
• Delete your account. You can delete your account by contacting us at info@blazel.com.
• Browser settings. Most web browsers are set to accept cookies by default. You can usually remove or reject cookies via your browser settings.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal obligations, we will either delete or anonymize it.

Security

We use appropriate technical and organizational measures designed to protect the personal information we collect and process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and receive a copy of your personal information
• The right to correct or update inaccurate personal information
• The right to delete your personal information
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@blazel.com.